We've all experienced the frustration of remembering to send an important WhatsApp message at the right time, only to find ourselves caught up in the chaos of daily life. Whether it's a birthday greeting, a reminder for a meeting, or a special announcement, timing is everything in the world of messaging.
But imagine what could happen when you forget to send the new product launch on the launch day. You will get nothing but crickets.
That's why it's important to learn how to schedule WhatsApp messages. With our simple guide, you can send a message any time of day or night with just a few taps. You'll never have to worry about forgetting another message again.
Let's see the ways you can schedule a WhatsApp message.
How To Schedule WhatsApp Messages on Android
Currently, the official WhatsApp application for Android does not have a built-in feature to schedule messages.
However, third-party apps on the Google Play Store can help you schedule WhatsApp messages.
Here's a step-by-step guide on how to do it using one of those third-party apps called "SKEDit":
- Open the Google Play Store on your Android device.
- Search for "SKEDit" and install the app on your phone.
- Launch the SKEDit app and create a new account if required.
- Grant the necessary permissions to the app, including access to your contacts and WhatsApp.
- After setting up the app, tap on the "+" option.
- Select the contact or group you want to send a scheduled message to.
- Compose the message you want to schedule.
- Set the date and time for sending the message.
- Tap on the "Schedule" button to schedule the message.
- SKEDit will send the message automatically at the specified time.
Note: Due to WhatsApp's policies or updates, third-party apps like SKEDit might have limitations or restrictions. Make sure to read and understand the terms and conditions of such apps before using them. Additionally, always be cautious when granting permissions to third-party apps, as they may have access to your personal information.
Moreover, you can't schedule multiple messages at the same time.
How to Schedule WhatsApp Messages on iPhone
Luckily, you don't have to download any app to schedule WhatsApp messages on your iPhone. All you have to do is follow these simple steps:
- Open Apple's built-in Shortcuts app on your iPhone and tap on "Automation."
- Tap "Create Personal Automation." If you don't see this option, tap the "+" icon first to create a new automation.
- Select "Time of Day" as the trigger for your automation. Make sure "Time of Day" is checked on the next screen. Tap the time selector to set the desired time when you want your WhatsApp message to be sent.
- Choose the frequency for the scheduled message: daily, weekly, or monthly. If you want a one-time message, select "Monthly" and pick any day from today to one in the future.
- Tap "Next" to proceed.
- Tap "Add Action" and select "Apps" from the top. Scroll down and tap on "WhatsApp."
- Choose the "Send Message" action.
- Tap on the word "Message," and enter the actual message you want to schedule. For example, you can enter "Happy Birthday."
- Tap on the word "Recipients." Type the name of the contact you want to send the scheduled WhatsApp message to or tap the "+" button to choose a contact from your address book. Tap "Done" when you've selected the recipient.
- On the next screen, ensure the time and date are correct under the "When" heading. If not, go back and fix it.
- Turn off "Ask Before Running" and confirm by tapping "Don't Ask."
- Finally, tap "Done" to save your automation.
How to Schedule WhatsApp Messages On WhatsApp Web
Similar to how you schedule WhatsApp messages on the mobile app, you can also set up a future WhatsApp message on WhatsApp Web. To do so:
- Open Google Chrome on your computer and visit the Chrome Web Store.
- Search for the "Blueticks" extension.
- Click on "Add to Chrome" to install the extension.
- Once installed, click the Blueticks icon in the Chrome toolbar and sign up for an account.
- After signing up, open WhatsApp Web and make sure you're logged in to WhatsApp Web on Chrome.
- Select a contact or group you want to send a scheduled message to.
- Click on the icon next to the message input box. This will open the "Schedule a message" window.
- Enter the message you want to send in the provided text box.
- Choose the date and time when you want the message to be sent.
- Click on "Schedule Send" to schedule the message.
How to Schedule Whatsapp Messages on the Business App
With WhatsApp Business App, you can only schedule "Away" messages. If you want to access more features, you have to use a WhatsApp Business API.
Here is a step-by-step guide on how to schedule messages on WhatsApp Business App:
- Open the WhatsApp Business app on your Android device.
- Tap on the three vertical dots in the top right corner to access the menu.
- From the menu, tap "Settings," then "Business Settings."
- In the Business Settings, tap on "Away message."
- Turn on the "Send Away Message" toggle button.
- Tap the pencil icon next to "Away Message" to type out the message you want to schedule.
- Click on "Schedule" to set the time for sending the message.
- You can tap "Custom" to specify a particular date and time or choose from the options provided.
- Under "Recipients," click to add the people you want to receive your scheduled messages.
- Once you have added the recipients, tap on the "Save" or "Done" button to schedule the message.
How to Schedule WhatsApp Messages Using WhatsApp Business API
Unlike all the steps mentioned above, WhatsApp Business API allows you to access multiple features, including auto campaigns that allow you to schedule your messages.
To schedule WhatsApp messages using WhatsApp Business API on BiteSpeed, you can follow these general steps:
- Obtain WhatsApp Business API access: You need to have access to the WhatsApp Business API to send and schedule messages on a large scale. You can directly apply for WhatsApp Cloud API access or sign up for a WhatsApp Business Solution Provider (BSP) like BiteSpeed.
- Sign up with BiteSpeed: If you choose BiteSpeed, you can automate most of your communications with your customers than just scheduling the messages.
Here are the top features of BiteSpeed and how you can leverage them:
1. Opt-in tools
You can create an opt-in tool allowing customers to subscribe to your WhatsApp Business messages. This helps you build and target a sustainable customer base for future campaigns. With tons of templates and gamification, you can easily create an opt-in tool that your customers will think of 100 times before saying no.
2. Abandoned cart messages
Abandoned carts are a common challenge for businesses. You won't even know what stopped them from placing the order. But with BiteSpeed, you can directly ask the reader about the issue and give them a suitable solution that will help them complete their order.
A win-win solution, isn't it?
3. Send personalized bulk messages
Let's be honest; who would read a copy-pasted message? And that's why you can use BiteSpeed to send personalized messages to your customers. You can even add a personal touch by using the data of the customer's previous orders and other actions on your website.
You can segment your audience based on their behaviors and send personalized messages only to them. This will help you connect with your customers on a personal level and improve the conversion rate of your messages.
4. Collect product reviews
Collecting reviews from your customers is not a simple task, as only 10% of your customers will leave a review on your website. You can easily convert this number by using BiteSpeed, which helps you collect reviews from your customers in a more personal way.
With BiteSpeed, you can send personalized messages to your customers and ask them to leave a review after they receive their order.
5. Upsell and cross-sell
Upselling and cross-selling are effective strategies to increase the value of each customer transaction. With BiteSpeed, you can leverage the power of WhatsApp Business API to implement upselling and cross-selling tactics seamlessly. By analyzing customer data and purchase history, you can identify opportunities to recommend complementary products or higher-value options to your customers.
BiteSpeed enables you to send targeted messages to specific customer segments, suggesting related products or upgrades based on their previous purchases. This personalized approach increases the chances of enticing customers to make additional purchases, ultimately boosting your revenue and customer satisfaction.
6. Automated order updates
Keeping your customers informed about their order status is crucial for a positive customer experience. BiteSpeed simplifies this process by allowing you to send automated order updates directly to your customer’s WhatsApp accounts. You can provide real-time information about order confirmations, shipping notifications, and delivery updates, ensuring that your customers are well informed at every step of the purchasing journey.
With this feature, you can save time and effort while delivering exceptional customer service. Customers will appreciate the timely updates, leading to increased satisfaction and loyalty towards your brand.
Start With the Perfect Solution
If you want to save time, scheduling the messages would be perfect. You can do that even on your normal WhatsApp without any issues, and it will be much helpful when launching a new product or hosting seasonal sales.
But that's only one piece of the puzzle. The rest lies in how effective you are with your messages.
You need to ensure that the right people are receiving the right message at the right time, which can be easily achieved by using a good customer segmentation system. That's where BiteSpeed comes in.
From increasing the number of customers you have through opt-in tools to collecting reviews from existing customers, it runs on semi-auto pilot mode. So all you have to do is to sit and watch the money rolling in.
Schedule a free demo and see how BiteSpeed can boost your conversion.